6000 Fairview Road
Suite 1200
Charlotte, NC 28210

Mary Ann Yauger

Mary Ann brings over 20 years of management and consulting experience to Orion Advisory. She enjoys working to improve core business lines with a focus on process and people. She has worked in senior management roles, as well as internal and external consulting roles in a variety of disciplines, including operations, sales, risk management, human resources, change management and information technology.

Mary Ann has a history of successfully delivering large scale transformation initiatives. Her many professional accomplishments include the design and build-out of an information delivery system to meet US Regulatory risk requirements across large corporate and consumer business units. She also redesigned and deployed a national product delivery process for a Fortune 5 company that involved significant process redesign, from frontline sales through back office fulfillment and servicing. This particular project streamlined multiple processes acquired through merger activity.

New product development is also a strength of Mary Ann’s, as she has past experience in the design and delivery of new products and services for e-Commerce, with focus on small business and consumer customers.

Mary Ann is an expert at facilitating and coaching senior leaders. One of Mary Ann’s greatest skills is her ability to develop trust with clients and business partners, and deliver on commitments. She has a strong background across a wide range of tools and practices, including process improvement, process design, six sigma, DMAIC, customer experience cycle development, group process, and emotional intelligence. She has a Bachelor of Science degree from the Kenan Flagler School of Business at University of North Carolina at Chapel Hill.

On a personal note, she enjoys time with her children and husband, running, biking, exploring new places and especially laughing out loud. Whenever she makes time, she likes to practice yoga and work to improve physically, mentally, and spiritually.

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